Work at Home Travel Counselor positions in Dallas, TX in Dallas, TX

Are you extraordinary? American Express is seeking Work At Home Travel Counselors/Travel Agents Would you like to be part of a dynamic winning team? Come join the leader in the travel industry. American Express entered the Travel Industry in 1915 and is a leader in its field. It is also known around the world as one of the most successful travel and financial services businesses, a leading consumer brand, and one of Fortune Magazine?s best places to work. We are looking for Travel Counselors/Travel Agents who enjoy making a difference and strive to deliver the ultimate in service. Successful candidates are responsible for providing exceptional delivery of travel services to American Express Consumer Travel Network (CTN) Cardmembers in a virtual-(work at home) environment. Excellent customer service orientation is required as Travel Counselor?s are responsible for providing quality service, timely and accurate completion of travel arrangements and the sale of value added services. Expertise is required in international and domestic reservations, with a key focus on destination, air, car, & hotel knowledge. This position requires the ability to be highly productive in a self directed work environment which fosters open communication. American Express is interested in getting to know you. If you are an experienced Travel Professional, American Express can truly take you places! Don?t delay, apply NOW! Below are some of our benefits ? to learn more, please visit www.americanexpress.com/traveljobs BENEFITS - (Based on individual elections)
Competitive Salary and Performance Incentive (Bonus) Awards
Healthcare, Dental and Vision Benefits
Generous Paid Time Off and Vacation Purchase Plan
401(k) WITH company match of 5% after one year
Growth Opportunity, as well as Paid Training Programs, Tuition Assistance and Ongoing Travel Counselor Education including Luxury Familiarization Trips
Legal Assistance
Life and Disability Insurance
Dependent Care Reimbursement
Domestic Partner Benefits
Pet Insurance
Travel and Service Discounts Our Work At Home Travel Counselors/Travel Agents must have a passion to serve their clients and surpass client expectations.
This position requires a minimum of 3 years recent experience selling all areas of travel.
Domestic and international destination knowledge with a focus on air, car and hotel are key areas of required expertise.
Alrline Reservations System experience is required, with SABRE experience highly preferred.
Experience in Travel and Call Center operations desired.
The ability to work under pressure and effectively multi-task while maintaining professional rapport with customers is essential.
Candidate must possess strong consultative selling skills, decisive and successful problem solving skills, excellent written and verbal communication skills, in addition to strong organizational and prioritizing skills.
The ability to use the Internet effectively to service customer needs and troubleshoot basic computer problems is a must.
The candidate must be self-motivated and demonstrate initiative with a strong commitment to personal goals, objectives, and work ethic.
The ability to work in a changing environment is essential as this position requires flexibility to work various shifts as determined by customer call volumes and business needs.
Candidates must be available to work between the hours of 7